Consumer Information in accordance with Art 246, 246a and 246c of the EGBGB
(Introductory Law to the German Civil Code)
1. Identity of the Sellers
Frank Feldkamp and Charlynne Boucher GbR
Telefon: 089 32 20 95 60
2. Information on the Formation of the Contract
Technical steps leading to conclusion of the contract, the contract as such and the options for correcting shall be carried out in accordance with §2 of our General Terms and Conditions.
3. Contract Language, Electronic Storage of the Contract Concluded
3.1. Contract language is German.
3.2. The full text of the contract is not saved by us.
4. Essential Characteristics of Products or Services
The essential characteristic of the products or services tendered can be taken from the description of an article by selecting it and clicking on the article in our shop.
5. Prices and Payment Aspects
The prices and payment aspects of our products are governed by §4 of our General Terms and Conditions.
6. Delivery Terms
6.1. Delivery terms, delivery deadline as well as delivery restrictions when relevant are governed by §5 of our General Terms and Conditions.
6.2. The law stipulates that if you, the customer, are a consumer, the risk of accidental loss and accidental impairment of the goods is transferred to the customer at the time of handing over the goods to the customer, irrespective of whether or not the dispatch was insured. This law does not apply to own transport commissioned by the customer or any other person or institution charged with the execution of delivery.
6.3 If you, the customer, are a professional, delivery and dispatch are at the risk of the buyer.
7. Statutory Warranty Rights
7.1. Liability for our products shall be dependent on Point 8 “8. Guarantee” of our General Terms and Conditions.
7.2. Consumers are requested to inspect the goods upon delivery to determine their completeness, evident defects and transit damage and to inform us and the carrier of any complaints as quickly as possible. Your statutory warranty rights shall not be affected if you do not follow this request.
Information on the settlement of consumer disputes
The European Commission has created an online platform for the settlement of disputes in case of disagreement. The platform can be accessed at following URL http://ec.europa.eu/consumers/odr/